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YOUR ACCOUNT
Your Privacy & Security
We keep your personal information safe. Your details are only used to process and deliver your order, nothing else. All payments on our store are secure, so you can shop without worry.
How do I update my personal details or email address?
You can easily update your personal details and email address through your account. Simply log in, go to My Account, then select Account Details. From there, you can edit your information and save your changes at any time.
How can I change my billing or shipping address for future orders?
You can update your billing or shipping address at any time through your account dashboard. Simply log in to your account, go to the Addresses section, make the necessary changes, and save them. Your updated address will be used for all future orders.
How Can I Reset My Password ?
You can reset or change your password anytime through your account dashboard. Simply log in to your account, go to Account Details, enter your new password, and save the changes.
How can I retrieve my password?
If you've forgotten your password, simply click the "Forgot Password?" link on the login page. We'll send password reset instructions to your registered email address, allowing you to create a new password and regain access to your account.
How do I create a new account?
Creating an account is simple and only takes a few moments. Visit the Register page, fill in the required information, and click "Register." Once your registration is submitted, your account will be created and confirmed, and you'll receive a notification confirming your successful registration.
ORDERING & PAYMENT
Can I cancel my order after placing it?
Yes, you can cancel your order, but we recommend contacting us as soon as possible. If your order has not yet been processed, we'll be happy to cancel it. If it has already been processed or shipped, you'll need to return the product after receiving it. For assistance, contact us at chotabarastore@gmail.com or reach out through our Live Chat.
How much are the delivery charges?
What should I do if I entered the wrong shipping address?
If you've entered an incorrect shipping address, please contact us as soon as possible by replying to your order confirmation email or emailing us at chotabarastore@gmail.com. You can also reach us through our Live Chat. If you notify us within 24 hours of placing your order and it hasn't been processed yet, we'll update your shipping address. Unfortunately, we cannot guarantee address changes or offer refunds for incorrect addresses reported after the 24-hour window.